Automated Registration QA Drives Accountability

Registration Quality Analytics is a web-based business intelligence solution that analyzes each patient registration and enables patient access staff to track errors and measure accuracy improvements. A customized set of business rules is applied to each registration record and patient information is verified with third-party data sources. Individual and management reporting allows users to quickly understand root causes and then prioritize error resolution.

Streamlining the Registration Process

• Fix critical registration errors as soon as they occur
• Increase staff accountability and enforce best practices
• Improve billing accuracy and reduce denial rates
• Reduce bill holds and collect cash sooner
• Verify patient demographic information with third-party data

Monitor and Eliminate Registration Errors Automatically QA 100% of patient registrations and report on specific error trends and statuses. Identify root causes of avoidable denials and improve training policies. Ensure Staff Accountability Compare registration staff performance and track improvements with customized accuracy scores. Notify staff of errors immediately and provide tools for managing the resolution process. Customized Business Rules Engine Create hundreds of customized business rules based on complex field-level logic. Create new rules through an intuitive user interface and leverage rule-set from Mede community of hospitals. Third-Party Demographic Verification Leverage third-party data to verify patient demographic and eligibility information. Automatically detect address errors and SSN fraud. Validate insurance subscriber details. The Mede Business Intelligence Platform Registration Quality Analytics is part of a full suite of healthcare analytic solutions delivered on the Mede business intelligence platform. By aggregating disparate data systems and providing web-based analytics to business decision-makers, Mede provides a comprehensive solution for business performance management.